At the beginning of the new year, when many home-based businesses opened their doors with a beautiful touch, the radiators in Florence ushered in overwhelming criticism and hundreds of posts reprimanding the brand. "Don't dare to buy Florentine products anymore," "This famous brand will also have installation problems," "Consumers are weak, Florence is too irresponsible..." Many questioned Florence has become the focus of attention. Elevate Your Wire Mesh Production with Our Cutting-Edge Machine High efficiency wire mesh machine,Automatic wire mesh making machine,Industrial wire mesh machine,Wire mesh weaving machine,Wire mesh manufacturing equipment Anping Honglin Wire Mesh Co.,Ltd , https://www.honglingwirenetting.com
After investigation, the reason was that some people faked the name of Florence and sold shoddy products. After causing a leakage accident, they disappeared. The consumers complained that there was no way to do so and they had no choice but to point the finger at the real Florence. "Counterfeit" has caused misfortune and "real card". In this New Year, Florence does not seem to welcome the idea of ​​"opening the door to wealth."
Unqualified Heating Installation Complaint
After Dongyi Risheng, Hecheng Sanitary and Faenza sanitary ware were successively caught in the “complaint doorâ€, the Florence radiator had become the protagonist of a new “complaint doorâ€.
According to reports, in June 2007, Mr. Li ordered a radiator to a fan salesman who claimed to be a "Florence Radiator Factory" during the gathering and gathering held by Focus Home Improvement Network. He went to the door in early November of that year. Installed. However, shortly afterwards, Mr. Li discovered that the radiator was leaking due to improper installation, resulting in damage to solid wood flooring, furniture, and walls. So contact with the so-called "Florence radiator manufacturers" for maintenance, who knows at this time has not been able to contact the "manufacturer salesman." In the end, Mr. Li decided to ask the real Florentine manufacturers for a solution in the form of a forum posting.
Impostors mislead consumers
In the focus decoration forum, it was observed that on the day the post was issued, there were as many as hundreds of followers. “Yeah is a good brand. Brand that is willing to bow to consumers is a good brand! Florence, you have to come up with a solution.†A netizen expressed his opinions on the forum. There are also netizens who said that in the past year's renovation, Florence was the main consideration, but it was really chilling to see the whole situation. More users directly appeal to consumers "do not buy a radiator in Florence," and called Florence "hegemony merchant." For a while, Florence has suddenly become the object of all consumers shouting.
Why does Florence, which claims to be a benchmark in the radiator industry and has won the title of a brand-name product in China's heating radiator industry, have quality problems? The reporter directly contacted General Yang Deyuan, general manager of Beijing Floridian Radiator Company. “Customer Service Centers came to the door for the first time after they received a complaint from the consumer. The result was that it was caused by improper installation of the radiator. At the same time, it was also discovered that the consumer purchased the product through a fake 'Ferrand radiator factory'. The 'manufacturer salesman' is simply an impersonator." Yang Deyuan called "冤枉". He said that the fraudulent use of the special seal of the fake seller's copy of the credit card issued by Mr. Li and the sales stamp stamped on the receipt was forged, so consumers were cheated.
Counterfeit and genuine Florence
“After many consumers have reported that there are a lot of quality problems in the Florentine products purchased through the Internet — they have seriously harmed the interests of consumers. After investigation and verification, it was indeed fake products of our company. It is a shoddy product...†to clarify misunderstandings. , Beijing, Florence company published a paper statement in Sina.com and various decoration forums. The reporter also saw a blog post on the personal blog of Yang Deyuan about the truth of the leaking incident. It is worth noting that, despite the efforts made by Florence to explain the reasons and expose the truth, many netizens who don't know the truth still keep posting, stating that there is a problem with the radiator brand in Florence.
“Since the water leakage incident, the internet has continued to buzz, and the telephone in Florence has also been explode. This is where Florence can be devastated by counterfeit manufacturers.†Yang Deyuan frankly stated that Florence is in a very difficult situation and tries hard to explain The truth, on the other hand, still has to bear the blame and misunderstandings of Florence. “The key is that the corporate brand image is seriously affected. The competition in the radiator industry was very fierce. After this criticism, Florence will face greater competitive pressure.â€
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February 27, 2024